Our latest step forward brings chat and group chat to our application.
If you’re already using WebTrit softphone for its powerful multi-tenancy solution, simple install, or adaptable open-source client code, you need to check out your new chat features! Offering chat and group chat is now available to enhance your service offering.
For telcos and cloud PBX providers who haven’t yet unlocked WebTrit for their users, this update provides a perfect opportunity to imagine what a core communications package could do for your company!
In-app messaging brings users together
Did you know that the most requested feature from softphone end-users is in-app chat functionality? When working remotely, users are seeking a solution to unify their enterprise communications into a single digital office, rather than juggling several apps for work.
Using the WebTrit app, any mobile phone can become an office phone. After your customers set up and invite end-users, the users just need to click a link to have their WebTrit-powered softphone configured and running. It’s frictionless communication! Centralized softphone, chat, and group chat make it easier for teams to work together by eliminating the need to juggle several apps to collaborate. This one-stop-shop leads to increased time on-app and higher customer retention.
Offering such an all-in-one platform will set you apart from the competition, and help distinguish your service offering.
With WebTrit, your users can brand their softphone. The aesthetic of the app can be adapted with their company logo and colors. With this customization in place, and teams working and chatting together through the app, you will be offering customers a digital home-away-from-home.
Access to open-source code on our side allows for innovation—creating features and workflows that match your niche’s unique needs. We’ve empowered you with the platform. What you do next is up to you. Imagine the impact on your customers when communication tools are crafted precisely for the way they work.
Read more success stories and insights here!
Join the Revolution—Create Your Own
Developed by our forward-thinking team, our new chat and group chat features are designed to break down communication barriers and empower users. Our mission? To continue delivering features that challenge traditional limits on communication.
The future of communication is open. Ready to build it with us?